Quality
Delivering Confidence Through Every Detail
At Duo Group, quality is more than just ticking boxes—it’s embedded into our culture, systems, and the way we work across every division. Whether we’re delivering a turnkey plant solution, operating a long-term processing site, or supporting clients with rental equipment, quality is central to the outcome.
Built-in, not bolted on
Quality control is integrated at every stage of our process—from initial design through to commissioning and long-term operation.
We work collaboratively across departments to ensure every project meets strict performance, safety, and environmental standards.
In-house delivery
With all core services managed internally—design, civil, mechanical, electrical, manufacturing, and processing—we maintain full control over timelines, costs, and most importantly, quality.
Client-focused results
We don’t believe in one-size-fits-all solutions. Our teams work closely with clients to understand site-specific challenges and deliver tailored outcomes that meet project goals and exceed expectations.
Process approach
We will manage our activities and associated resources as a series of planned processes. We will maximise our efficiency to produce the right product, at the right time and with minimum wastage. Our individual processes are structured into a documented Quality Management System which meets the requirements of BS EN 9001:2015 and the recognised Industry standards associated with our business activities.
Certified to Deliver
Our QMS is certified as meeting the requirements of BS EN ISO 9001:2015 for Quality Management Systems and the associated standards listed within the scope of our certificate.
A Culture of Continuous Improvement
We’re constantly investing in our people, systems, and technologies to improve how we work and the value we offer. Regular training, cross-functional collaboration, and lean operational practices all contribute to the long-term success of our projects—and the long-term trust of our clients.
As Duo continues to grow, our focus remains on maintaining the high standards we’re known for—while always pushing to set new benchmarks in the industries we serve.
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